Infosky Solutions helps hospitals, financial institutions, schools and corporates build reliable, scalable customer communication systems — designed around your organisation’s specific needs.
Infosky Solutions is not a self-service platform. We are a communications technology company that works alongside your team to design, deploy and manage enterprise-grade messaging systems.
For over a decade, Infosky Solutions Limited has been the communications technology partner of choice for leading Kenyan organisations — from regional hospital networks to national retailers, government agencies to financial institutions.
We do not offer a generic platform and leave you to figure it out. We work with your team to understand your communication requirements, design a solution around them, and provide ongoing strategic support to ensure your messaging delivers results.
Our clients stay with us. Because we treat their communication infrastructure as seriously as they do — with dedicated account management, priority technical support, and a long-term partnership approach.
From single notification systems to full-scale multi-channel communication platforms — we design and manage solutions around your organisation’s needs.
High-volume SMS delivery across Safaricom, Airtel and Telkom. Transactional alerts, marketing campaigns, appointment reminders and operational notifications — fully managed and monitored.
Official WhatsApp Business API integration. Branded communications with rich media, interactive buttons and conversation flows — designed for enterprise customer engagement.
Secure one-time password infrastructure for financial transactions, app logins and identity verification. Sub-second delivery with redundancy built in for critical authentication flows.
Connect your hospital management system, banking platform, school ERP or retail CRM directly to our messaging infrastructure. Full REST API with dedicated integration support.
Automated notification systems, triggered message flows, scheduled campaigns and multi-step communication journeys — built and maintained to your exact specifications.
End-to-end notification infrastructure for loan alerts, appointment reminders, order updates, payment confirmations and any customer touchpoint that requires reliable delivery.
Any provider can give you a login and a dashboard. Infosky gives you a communications partner — with people, expertise and accountability behind every message.
Every client has a named account manager based in Nairobi. One person who understands your business, your volumes and your requirements — available when you need them.
We do not hand you documentation and walk away. Our technical team works alongside yours to integrate messaging directly into your existing systems — properly and securely.
Enterprise clients receive priority support channels with guaranteed response times. Critical messaging infrastructure is not something we treat as a helpdesk ticket.
We bring experience from across healthcare, finance, education and retail to advise on message timing, content strategy, opt-out compliance and communication best practices.
Infrastructure designed for organisations sending hundreds of thousands of messages monthly — with the reliability, throughput and delivery performance that mission-critical communications demand.
We measure success not by sign-ups but by client retention and communication outcomes. Our contracts are built around long-term relationships, not short-term transactions.
We bring sector-specific knowledge to every engagement — understanding the compliance requirements, communication patterns and customer expectations of your industry.
Appointment reminders, lab result notifications, health campaign broadcasts and patient communication systems for hospitals and clinic networks.
Transaction alerts, OTP authentication, loan reminders, fraud notifications and balance updates for banks, microfinance institutions and SACCOs.
Public information campaigns, citizen notification systems, programme updates and inter-agency communications at scale.
Fee reminders, examination alerts, parent-school communication systems, staff broadcasts and student notification infrastructure.
Order confirmations, delivery tracking, promotional campaigns, loyalty programme notifications and customer re-engagement messaging.
Client appointment reminders, document request notifications, payment follow-ups and professional communication workflows for law firms, accountancies and consultancies.
Examples of how Infosky Solutions has helped Kenyan organisations improve their customer communication.
A hospital network needed to reduce patient no-shows and improve clinic utilisation. We designed an automated appointment reminder system integrated with their patient management software.
A SACCO needed a reliable way to remind members about contribution and repayment dates. We built a personalised reminder workflow connecting to their core banking system.
A school group across multiple campuses required consistent, timely fee communication to parents. We delivered a centralised scheduling system with personalised message content.
A national retailer needed to reach lapsed customers with relevant promotional content. We designed a segmented campaign strategy and delivered execution with full reporting.
We do not believe in a one-size-fits-all approach. Every organisation we work with goes through a structured engagement process designed to deliver the right solution.
We start by understanding your organisation, your communication objectives and your existing systems — before proposing anything.
Our team designs a communication solution tailored to your sector, volume requirements, integration needs and compliance obligations.
We manage the full onboarding — including sender ID registration, API integration, staff training and initial campaign setup.
After go-live, your dedicated account manager provides regular reviews, strategic advice and technical support for the long term.
We provide regular performance reports and work with you to continuously improve delivery rates, message effectiveness and communication ROI.
Speak with our enterprise team. No commitment required — just a conversation about your needs.
We work with a select number of enterprise clients to ensure every organisation receives the attention and expertise their communication infrastructure deserves.